Returns & Exchanges

At Medik8, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return your products within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Carefully pack the products in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.